Studio Policy
Open studios membership card: Students can use their hours with flexibility within opening hours in place however students who will not have visited the studio for more than a year in a row will lose their prepaid hours.
Refund: Terra Ceramics will not issue refund in the event of a workshop or membership card's cancellation.
We always try to be as accomodating as we can and we understand that life can stand in the way sometimes.
We do offer the possibility to postpone your class to a different date however alternatives dates will be offered by us according to availability which means that we will contact you every time a slot becomes available for one of the workshops.
Students' unclaimed pieces: Students are responsible for signing their pieces. Pieces unsigned will be considered abandoned. Pieces signed but unclaimed will be offered as glaze tests after 3 months.